Small to medium enterprise businesses
Small Low Voltage
LV Connection (230/400 V) Total electricity consumption or exports, per financial year, is less than 160MWh
Understanding our business tariffs and pricing
We set our network tariffs to cover the cost of building and maintaining an efficient energy network for our customers and to meet future network demands.
We set our tariffs to reflect the changing needs of our customers
We aim to:
- Share the costs of maintaining and upgrading the network fairly among all customers
- Encourage and incentivise more efficient use of the network, bringing costs down for everyone
- Ensure customers pay their fair share for the way they use the network
- Include our lowest ever network tariff for retailers to encourage consumption of cheap, sustainable solar energy in the middle of the day
Customer types and tariff classes
We provide different power supply solutions to suit the needs of different businesses, from small and local, right up to heavy industrial operations. Understanding your tariff helps you make more informed energy choices.
We monitor your energy use and if we believe your tariff class is no longer right for how much power your business uses, we’ll move you to a more appropriate class to ensure optimal energy supply.
Larger commercial and light industrial
Large Low Voltage
LV Connection (230/400 V) Total electricity consumption or exports, per financial year, is greater than 160MWh
Industrial
High Voltage Demand
HV Connection (12.7 kV SWER, 11 or 22 kV)
Heavy industrial
Sub-transmission Demand
ST Connection (33, 66 or 132 kV)
How we set our tariffs
We set our tariffs to cover our costs and then we align them to work with how customers are using the network. Our tariffs account for 27% of the retail energy bill for customers using our network. Your retail bill is also made up of generation, transmission and retailer costs and fees towards government schemes.
Our costs cover the cost of building and maintaining the network, the future costs of providing new services, handling growth in demand and exports and replacing certain parts of the network when required.
To ensure a fairer and more efficient system, we've introduced time-of-use tariffs for retailers instead of a single flat rate. This shift, encouraged by the National Electricity Rules and Australian Energy Regulator, reflects modern energy use and promotes a fairer pricing structure.
Our tariffs are also adapting to changing energy use now more customers are feeding affordable solar energy into the grid during the middle of the day.
Our revenue is capped by the Australian Energy Regulator. Because we operate under a regulated revenue cap, this change in tariffs charged to retailers does not increase our revenue.
How we keep our network costs down
Efficient network management
We target network investment in service outcomes our customers value and prioritise.
Cost control
We closely control our operational expenses to prevent unnecessary cost increases for customers.
Regulatory oversight
The Australian Energy Regulator ensures our network tariffs to retailers are fair and reasonable.
